Help
We're here to help
Get instant answers to common questions
Video Tutorials
Learn how to use AlgoDocs
Knowledge Base
Let us show you how AlgoDocs can help you automate document processing
Frequently Asked Questions
We've compiled a list of answers to common questions.
AlgoDocs charges only for the pages it processes! We charge only for the work we do, not more. Imagine you have a PDF file with 100 pages, but the data that you need to extract from such a file resides on the first page only. In such a case, AlgoDocs will not charge you for 100 pages but for 1 page only because it will process only the first page and ignore the rest. So, your quota will always be reduced by only the number of processed pages.
Similarly, you might need to process a range of pages only and not all pages of your PDF. Therefore, you will always be charged only for the processed pages.
When you are on an annual subscription, your credits will only be reset once a year. Therefore, if you need, you can use all of the credit given to you within the first month of your subscription or even keep it throughout a year and use all of it during the last month of your subscription period. In other words, your credits are not reset monthly when you are subscribed annually. So, when you are subscribed annually, you are not forced to use your credit every month but instead use your credit throughout the year whenever you need it.
Absolutely! We offer support for creating extractors and setting up everything for all document types you have. Feel free to create a request here.
AlgoDocs supports data extraction from documents with English, Spanish, German, French, Portuguese, Italian and many other up to 200 languages.
There is no limitation on the size of documents imported to AlgoDocs. You may upload documents to AlgoDocs of any size, since AlgoDocs’ OCR engine has automatic preprocessing operations that are applied to imported documents before actual data extraction is applied. Therefore, AlgoDocs handles everything for you in terms of document sizes and preprocessing issues.
There is no limitation on the number of pages your pdf documents have. AlgoDocs can process PDF files that contain not only hundreds of pages but even thousands of pages. AlgoDocs is capable of extracting specific fields from thousands of PDF pages as well as tabular data that spans over hundreds or thousands of pages.
Yes, AlgoDocs can be installed on-premise. Please contact us for more information.
Yes, AlgoDocs is GDPR Compliant and EU-based companies or EU citizens can use AlgoDocs. Please see our Security and Compliance and Privacy Policy for more information.
No, it is not. The credits assigned to your subscription plan are expected to be used until the expiration of your subscription. If your usage varies from month to month, you may consider subscribing monthly to different plans based on your needs.
No, it is not. Your credits are used only in one case – processing a page, and by “processing,” we mean data extraction. Splitting operation does not involve data extraction, so we don’t charge for it.
AlgoDocs accepts text & scanned PDF, JPG, PNG and TIFF files. AlgoDocs has advanced preprocessing algorithms that are applied to the documents based on their types right after you upload them.
Depending on the document types, the processing time of a single page varies from around 2 seconds (text PDF documents) up to 20 seconds (scanned documents).
KNOWLEDGE BASE
Importing Documents (10)
- How to import documents to AlgoDocs?
- What are Folders in AlgoDocs and do they have a special meaning?
- Are there any limitations on the size of a document or number of pages?
- What file formats does AlgoDocs support?
- How to import documents from Google Drive?
- How to import documents from Dropbox?
- How to import documents via Email?
- How to import documents from Zapier?
- Does AlgoDocs have an API?
- Do I need to split a combined PDF document before importing it to AlgoDocs?
Obtaining Extracted Data (3)
Extracting Rules (20)
- What is an extractor?
- What do PDF Parser & OCR options in extracting rules mean?
- How to create an extracting rule?
- How to extract text from a document?
- What is data extraction from a fixed position vs a variable position?
- How to extract numerical data (amounts, totals, etc.) from a document?
- How to extract dates from a document in different formats?
- How to extract table rows from a document?
- How to extract table rows from a document without selecting an area of the table?
- How to extract table rows when some cells contain multiple lines in them (merging rows)?
- How to extract email addresses from a document?
- How to extract data from documents based on keywords?
- How to extract data using RegEx (Regular Expression)?
- How to search and replace extracted data?
- What does 'Reprocess' mean?
- How much time does it take for AlgoDocs to process and extract data from a single page?
- How to delete an extractor?
- How to delete an individual extracting rule?
- How to duplicate an individual extracting rule?
- How to change a sample document used for creating extracting rules?