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Frequently Asked Questions

How AlgoDocs charges for the documents it processes?


AlgoDocs charges only for the pages it processes! We charge only for the work we do, not more. Imagine you have a pdf file with 100 pages, but the data that you need to extract from such file resides on the first page only. In such case, AlgoDocs will not charge you for 100 pages, but for 1 page only, because it will process only the first page and ignore the rest. So, your quota will always be reduced by the number of processed pages only.

How my quota is reset in annual subscription?


When you are on annual subscription your quota will be reset once a year only. Therefore, if you need you can use all of your quota given to you within the first month of your subscription or even keep it throughout a year and use all of it during the last month of your subscription period. In other words, your quota is not reset monthly when you are subscribed annually. So, when you are subscribed annually you are not forced to use your quota every month, but instead use your quota throughout a year whenever you need it.

Can you create extracting rules and setup everything for me?


Absolutely! We offer free support for creating extracting rules and setting up everything for all document types you have. Please contact us at support@algodocs.com

What languages are supported by AlgoDocs data extraction engines?


AlgoDocs supports data extraction from documents with English, Spanish, German, French, Portuguese, Italian and many other up to 100 languages.

Is there any limit on the size of a document?


There is no limitation on the size of documents imported to AlgoDocs. You may upload documents to AlgoDocs of any size, since AlgoDocs' OCR engine has automatic preprocessing operations that are applied to imported documents before actual data extraction is applied. Therefore, AlgoDocs handles everything for you in terms of document sizes and preprocessing issues.

Is there any limit on the number of pages in a single document?


There is no limitation on the number of pages your pdf documents have. AlgoDocs can process pdf files that contain not only hundreds of pages, but even thousands of pages. AlgoDocs is capable of extracting specific fields from thousands of pdf pages as well as tabular data that spans over hundreds or thousands of pages.

Do you offer an on-premise installation?


Yes, AlgoDocs can be installed on-premise. Please contact us for more information.

Is AlgoDocs GDPR Compliant?


Yes, AlgoDocs is GDPR Compliant and EU based companies or EU citizens can use AlgoDocs. Please see our Security and Compliance and Privacy Policy for more information.

Is remaining quota transferred to the next billing cycle?


No, it is not. The quota assigned to your subscription plan is expected to be used until the expiration of your subscription. If your usage varies from month to month, you may consider subscribing monthly to different plans based on your needs.

Is my quota used for extra operations such as splitting a document?


No, it is not. Your quota is used only in one case - processing a page and by "processing" we mean data extraction. Splitting operation does not involve data extraction, so we don't charge for it.

What are the accepted file types?


AlgoDocs accepts text & scanned PDF, JPG, PNG and TIFF files. AlgoDocs has advanced preprocessing algorithms that are applied to the documents based on their types right after you upload them.

How long does AlgoDocs process a document?


Depending on the document types, processesing time of a single page varies from around 2 seconds (text PDF documents) up to 20 seconds (scanned documents).

What is included in above plans?


AlgoDocs offers for all plans unlimited number of document types, unlimited fields to extract, unlimited number of users, unlimited downloads of extracted data, unlimited integrations and much more.